There is a combination of role play and training activities aimed at developing your communication skills in an enjoyable and relaxed environment.
– Communication Purposes, Media, Styles, Results and Process.
– Effective and ineffective business relationships.
– Expectations of internal auditor.
Meeting and interviewing skills:
– types of meetings and interviews.
– structure of interviews
– types of questions
– common problems when meeting or interviewing clients.
– effective questioning strategies for dealing with challenging situations.
– golden rules of effective meetings and interviews.
– Structure of negotiations.
– preparing for negotiations.
– Win-win and other outcomes.
– golden rules of effective negotiation.
– developing the win-win approach to negotiations.
– Preparing for oral presentations
– Making a presentation and handling question.
– Golden rules of effective presentations.
– developing your presentation skills.
Tassili Specialist Trainers
30Hours.The program is delivered in 10 days, 3 hours per day.